Delivery & Returns
Delivery Charges
Please see the table below for our standard charges:
Parcels (Home/Clothing/Gifts) | Furniture Delivery | |||
| Under £250 | Over £250 | Over £500 | ||
| Isle of Wight | £3.99 | Free | Free | Free |
| UK Mainland & NI | £3.99 | £25 | £35 | Free |
Isle of Wight Furniture Deliveries
For our Isle of Wight furniture customers:
- Free 2 man delivery right across the island, no minimum order value
- Saturday deliveries for your convenience
- Free unpacking and recycling of transit boxes and protective packaging
- Free assembly (where needed) of beds, wardrobes, tables and chairs
Nationwide Furniture Deliveries
We are able to deliver most furniture to UK mainland addresses, please check against each item whether nationwide delivery is available. The above charges are for standard drop off delivery to your door, which is free for orders over £500.
Customer Comments
Here are a few customer comments about buying furniture from us....
"We cannot stress how helpful Readers have been and how good the quality of the products were. They delivered on the day arranged and the bed was assembled and the furniture installed in the bedroom. We would not hesitate to recommend Readers and we would buy here again" - Trustpilot review
"Good range,fair price,good quality,great caring delivery service" - Google review
"Very friendly and helpful staff. Nothing is too much trouble. Great selection of items and good prices. Plus, free delivery. What's not to like! Will use again." - Facebook review
"Thank you so much for making the delivery and set up of the furniture so easy for us; your two guys were great." - via Email
Cancellation and Refund Policy
Please note that you are entitled to cancel this contract if you so wish based on the following policy:
1. If you wish to cancel your order:
a) You can notify us by email to info@readers.co.uk before we have despatched the goods to you; or
b) where goods have already been despatched to you, by returning goods to us in accordance with clause 2 below.
2. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us as referred to in clause 3 will not apply in the event that the product has been used or the product has been specially ordered at the customer’s request. The provisions of this clause do not affect your statutory rights.
5. Faulty or damaged goods will be exchanged or refunded where possible within the first 14 days of purchase. Damaged goods must be reported to Readers Interiors within 24 hours of delivery, after this time we cannot accept responsibility of the damage reported.